You can open a new support ticket from within your Angelfish instance. A valid Angelfish Server ID is required to open a tupport ticket.
How to open a Support Ticket:
- Login to Angelfish as an Admin
- Click Global – About
- Once the page loads, click the “Support” tab
- Fill out the form and submit
Basic Support Plan
– Provides email-based support with no guaranteed response time. Included with all Angelfish Software purchases.
Priority Support Plan
– Provides email, chat, and webinar-based support, and a priority queue for support tickets. This is an optional add-on for 40% of the annual price.