Angelfish pricing is based on Profiles, and each standalone Angelfish installation has a Profile limit.
If you require a formal quote, please email your sales rep or contact us. To make a purchase, please click any “Buy Now” button.
|Number of Profiles A Profile contains a set of reports and the config settings for the reports. You typically use one Profile for each website you want to track. It's a great idea to have some spare Profile capacity for subsites and for troubleshooting.||20||50||100||1,000|
|Included Support All Angelfish customers receive support. Angelfish Admins can open tickets directly through the Angelfish UI.||Basic||Basic||Basic||Premium|
|Reporting Features All reporting features, config settings, API access, etc. are available with all Profile limits.||All Available||All Available||All Available||All Available|
|User Accounts Angelfish pricing isn't based on users - have as many user accounts as you want!||Unlimited||Unlimited||Unlimited||Unlimited|
|Annual Cost Angelfish is an annual subscription. Current customers receive all software updates and support.||$1,995Buy Now||$3,495Buy Now||$4,995Buy Now||$19,995Buy Now|
|Optional Add-Ons||Additional Profiles Once your Angelfish instance reaches 100 Profiles, you can add Profile capacity in blocks of 50.||$1,995 per 50|
|Premium Support Includes live chat-based support, an annual check-in meeting after renewal, and onboarding assistance when you have admin staff turnover.||40% of Software Cost|
|Dev / Test / DR Instance A separate instance with the same Profile limit as your production instance, intended for development, testing, or Disaster Recovery environments.||50% of Instance Cost|
What is a Profile?
A Profile contains a set of reports and the configuration settings for the reports. Typically, you use one Profile for each website you want track. But it’s also common to use a Profile to track a portion of a website, like a SharePoint subsite.
It’s handy to have some unused Profile capacity so you can troubleshoot issues: make a copy of the problem Profile and investigate the issues in the copy, then delete the copy when done.
Is support included?
Yes, Basic support (email-based) is included for all Angelfish customers. Angelfish Admins can open support tickets from directly within the Angelfish UI.
Companies who want a higher level of support can add Premium Support or purchase consulting hours. Premium Support adds live chat-based support, an annual check-in meeting after renewal, and onboarding assistance when you have admin staff turnover.
Do you offer training and consulting?
Definitely! Please contact us and let us know how we can help.
What if I need more Profiles?
Once your Angelfish instance has 100 Profiles, you can add Profiles in increments of 50. For current customers, we co-term the price of the additional Profiles so it matches the renewal date of your existing Angelfish instance. For more information, please contact us.
Can I purchase through a reseller?
Yes, here is a list of recommended resellers. If you have questions, please contact us.
Do you accept purchase orders (POs)?
We do not accept purchase orders as form of payment nor the terms and conditions commonly associated with purchase orders. However, we will reference a PO number on a quote or invoice for your internal tracking and record keeping.
We are able to keep our prices low by not offering commercial credit terms, and by offering a standard End User License Agreement (EULA).
Some of our customers purchase Angelfish through a reseller, as many resellers allow payment via PO.
Which payment options do you accept?
Our payment terms are Net 0 for all customers. We accept payment by credit card, mailed check, and bank transfer. Once full payment is received, we will update the Server IDs and notify the customer’s billing and technical contacts.
If you require any federal forms (e.g. W-9), please contact us
I have more questions. How can I get in touch with you?
Please click the Live Chat feature in the lower right corner of this page, or use one of the options on the About page.