Healthcare organizations store mountains of sensitive personal data, and there are mountains of restrictions for personal data that can be stored outside your network. If most applications are accessed via a browser, how can you understand how individuals interact with your services?
Angelfish Software is a secure web analytics solution which provides the following benefits for healthcare organizations:
100% Data Privacy
Angelfish is on-premise web analytics software – you install it in your environment, and login to the application via a web browser. Data is stored within the confines of your network, and you have full access control. Many of the legal and data privacy issues associated with SaaS analytics solutions don’t apply to Angelfish!
Track Any Website
If it runs on a web server and creates a log file, Angelfish can provide detailed usage reports. This also includes SharePoint, financial and HR applications, CDNs, intranets, public websites…or anything with a web log.
If customers (or employees) login to a site, you can track them by their username – no tagging required! This feature also allows you to track unique visitors across multiple devices.
Full Visitor Details
See IP addresses, usernames, full visit clickpaths, and personally identifiable information directly in your reports. And with nested segments, you can drill down into your data as far as you’d like.
Angelfish’s API provides full access to the underlying data structure. You can automatically export data from Angelfish into external applications like CRM software, customer portals, or reporting dashboards.
Support Is Included
All Angelfish customers receive direct access to our knowledgeable support team. Your time is important and our “sociable techs” will help you solve the problem quickly.