Google Analytics doesn’t show you everything that happens on your website.
It’s true. Even though Google Analytics contains a lot of useful reports and advanced features, here are some of the things you won’t see in Google Analytics:
- Stolen Bandwidth
- IP addresses
- Individual Visitor Clickpaths
- Usernames & Customer Information
- Direct File Downloads
- Site Errors
- “Secret” Visitors
In order to get a complete picture of website activity, many organizations use Google Analytics in tandem with Angelfish Software. Angelfish shows you all of the above information and provides other benefits, like:
Angelfish is software – you install and manage Angelfish in your own environment. Angelfish alleviates many privacy regulations because it keeps your data inside your network. As data privacy laws mature, there will be more reasons to use on-premise software in tandem with hosted solutions.
Besides…when data is stored outside your network, you never know who can access it.
No Sampled Reports
Have you ever seen the “this report is based on X% of visits” message in Google Analytics? You won’t see this message in Angelfish. When working with large datasets, Angelfish shows you everything.
Support is Included
Our customers are businesses, government, educational institutions, military, non-profits, and agencies. These organizations want solutions they can rely upon. When something breaks or when new employees need help, our support team is here to assist.
Multiple Tracking Methods
“Secret” visitors are mentioned in the above list – this refers to browsers that block Google Analytics tracking code. Google Analytics only uses one tracking method, which means visitors that block the tracking code won’t show up in Google Analytics reports.
Angelfish uses multiple methods to track visitors: session ID cookies, usernames, Angelfish tracking code, or IP Address + User Agent. Angelfish is also able to process local Google Analytics tracking requests if you keep an on-site copy of Google Analytics data with the setLocalRemoteServerMode function.
We’re not asking you to stop using Google Analytics (we use it too!), but you should consider using Angelfish in tandem with Google Analytics.
Angelfish shows you things Google Analytics doesn’t show you.