Your organization uses one or more web-based ERP, CRM, HR, financial, or custom applications. Do you know how employees use these applications, or if they’re even used?
Angelfish Software is a web analytics solution that helps you understand how employees (or customers) use the websites and web-based applications on your network.
Angelfish provides many other benefits, like:
Data Security
Angelfish is secure, on-premises web analytics software – you install and manage it in your own environment, and data is kept within the confines of your network. Many of the new data privacy regulations don’t apply to Angelfish!
Track Any Website
Angelfish helps you justify the existence of any application or website on your network. Angelfish creates detailed usage reports for anything that runs on a web server and creates an access log, like Intranet sites, web applications, public websites, SharePoint, financial and/or HR portals, CDNs, and CRMs. See more examples on our Solutions Page.
No Tagging Required
Angelfish *can* use JavaScript tagging, but it doesn’t *have* to. Plus, JavaScript page tags aren’t always available in secure environments. Angelfish can track visitors with page tags, session ID cookies, usernames, or IP address & user agent combos.
Process Historical Data
If you have web access logs for one of your websites from 2 years ago, you can process them in Angelfish. This works in the trial version too – try it!
Track Document Access
Angelfish shows you a list of every opened document (PDF, Excel, Word, etc.) and page on your website. And if the username is available, Angelfish shows you who accessed each document or page.
Traffic Spike Analysis
Angelfish lets you select a time frame as short as a single second. If you want to see details about the visitor who logged into your CRM application yesterday morning at 10:57:49 AM, Angelfish will show you all site activity that occurred during that particular second.
Username Tracking
If customers (or employees) login to your website, you can track them by username. This feature also allows you to track unique visitors across multiple devices!
Full Visitor History
Angelfish shows full details for each visitor, like usernames, IP addresses, number of logins, clickpaths, goal conversions, marketing details, custom variables, and more.
Robust API
The API is a core component of Angelfish and provides full access to the underlying data structure. With the API, you can automatically export data from Angelfish into external applications like CRM software, customer portals, reporting dashboards, or hosting control panels.
Technical Details
Please visit our Support Center for articles and videos that explain how Angelfish works. We recommend reading the “Administrator Essentials” article:
https://support.angelfishstats.com/hc/en-us
