Urchin Software Replacement
Ever since we announced Angelfish, we’ve received a lot of interest from Urchin Software customers. Answers to common questions are listed on this page.
We’ve been working with Urchin since 2005, and have provided Urchin expertise to hundreds of companies. If you use still use Urchin and have questions about what to do next, please contact us.
Can I still purchase Urchin?
No – sales of Urchin Software were stopped on March 28, 2012.
Will Urchin stop working at some point?
If you currently use Urchin, it will continue to run indefinitely but there won’t be any product updates. No bug fixes, no geo database updates, no AdWords API updates, etc. Also…any hardware changes will invalidate the license, which will lock up the UI.
I use Urchin through a hosting company. Can I still use it?
Probably, although you’ll want to check with your hosting company about their plans for Urchin. And if they haven’t heard of Angelfish, please let them know about it!
Can I migrate my Urchin data to Angelfish?
Yes, there are two ways to get data from Urchin into Angelfish:
- Migration Utilities: Angelfish contains utilities that migrate configuration settings and report data (the Urchin 7 API is required for migrating report data). Once the data is migrated, Urchin is no longer necessary.
- Reprocess Your Data: Angelfish includes a visitor tracking method (UGA) that will process __utm.gif requests. This also works for Google Analytics customers that use _setLocalRemoteServerMode().
Where can I see Angelfish in action?
Why did Google halt development of Urchin?
Our understanding is that Google wants to focus on developing and promoting Google Analytics, and Urchin doesn’t fit into the strategy. We’ve been hearing rumblings about this for years but were still surprised by the announcement. Urchin had such a large base of customers that we didn’t expect Google to actually pull the trigger…but this isn’t the first time Google has surprised us.
Are Urchin and Google Analytics the same thing?
Definitely not. Urchin is a software product that you download, install, and manage in your own environment. Google Analytics is SaaS-based. When Google acquired Urchin Software Corporation in 2005, two products existed: Urchin On Demand and Urchin Software. Urchin On Demand was rebranded as Google Analytics in November 2005. The two products may have been similar in 2005 but both have evolved into separate products.
Can I still get support for Urchin?
Yes, Actual Metrics offers a wide range of support options. Please contact us for more information, as Google doesn’t directly support Urchin.